Zingoy fully cooperates with law enforcement regarding fraud cases. However, Zingoy cannot share individual user details or stop/reverse a delivered gift card order based on a personal request, as identity cannot be verified. Steps to take:
1. File a complaint with your bank immediately.
2. Lodge a Cyber Crime complaint at: https://cybercrime.gov.in
3. Ask the investigating officer to contact Zingoy at support@zingoy.com for transaction and beneficiary details.
Zingoy will provide all required details directly to authorities upon a formal request.