Please verify: (1) SMS services are enabled on your mobile device, and (2) your device is connected to a stable network. If these are fine, wait 24 hours and try requesting the OTP again. If the issue continues beyond 24 hours, contact support at support@zingoy.com.
If you have requested multiple OTPs within a short period and see a "limit exceeded" message, further OTPs will be blocked. Please wait a full 24 hours before trying again and avoid repeated requests during this cooldown period.
If your mobile number is already linked to a different email or account: we cannot modify or change the registered email from our end. A contact number can be linked to only one account and cannot be used across multiple accounts. You can replace your contact number from the Profile section. You may also create a new account using a different email ID and mobile number. If you cannot access the registered email, please try to recover it with your email provider.