Zingoy Support

Your Zingoy wallet may be locked if multiple accounts have been detected using your details, or if fraudulent activity has been identified on your account. ...

To reset your password: Visit https://www.zingoy.com/forgot_password → Enter your registered email address → Follow the steps in the email to set a new pass...

Access to your registered email is required to reset your password (OTP is sent only to the registered email). Zingoy support can verify your identity and c...

Zingoy may block or restrict an account for the following reasons: • Duplicate or multiple accounts created with the same details • Fraudulent purchase...

If your account has been blocked and you believe it was done in error, you can appeal by contacting support. The team will review the case and decide whethe...

To delete your account: First redeem all your cashback balance — once the account is deleted, any remaining balance is forfeited and cannot be recovered. Th...

If your account has been deactivated and you would like to reactivate it, contact support with your registered email or User ID and request reactivation. Th...

Please verify: (1) SMS services are enabled on your mobile device, and (2) your device is connected to a stable network. If these are fine, wait 24 hours an...

You can update your registered mobile number directly from your Zingoy profile page. Visit: https://www.zingoy.com/profile and update your mobile number.

No. Email ID cannot be changed on Zingoy for security reasons. Your registered email ID is permanent. If you no longer have access to your registered email,...