This is a merchant-side issue. The gift card balance is typically restored automatically within a few days. If the balance is not restored after 5–7 days, contact support with your Order ID and a screenshot of the failed redemption. Contact: support@zingoy.com
I used a gift card at the merchant's website and the amount was deducted but the transaction failed. What happens? Print
Modified on: Mon, 29 Jun, 2026 at 12:57 PM
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