Zingoy Support

Gift cards (sold by individual sellers) come with a 10-day buyer protection period from the date of delivery. If the card is not working within this window,...

This is a merchant-side issue. The gift card balance is typically restored automatically within a few days. If the balance is not restored after 5–7 days, c...

Zingoy will investigate the dispute. Common reasons disputes are raised: gift card not working, already redeemed, or incorrect details listed. Zingoy review...