Zingoy will investigate the dispute. Common reasons disputes are raised: gift card not working, already redeemed, or incorrect details listed. Zingoy reviews and resolves based on evidence — if resolved in the buyer's favour, they receive a refund; if in your favour, your payment is released. Sellers with 3 or more genuine disputes resolved against them may have their selling activity blocked. Do not list partially or fully redeemed gift cards. Contact: support@zingoy.com with your Listing ID for status updates.